Frequently Asked Questions

Q&A

The Q&A is divided into sections based on the topic. If you have further questions, please contact the studio.

GENERAL QUESTIONS

Q: “Do we get all the images that you took?”

A: No. I’ll shoot a series of images during a specific moment of your wedding. I may shoot 8 frames of you walking up the isle but if your expression isn’t quite flattering or your eyes are closed, those images are set aside.  I’ll take multiples of your family but keep only the best ones. I select only the finest images with the best expression for your image DVD.

Q: How many images to we get on DVD?

A: You’ll get 400-600 edited images on DVD from your wedding day.

Q: “Does your studio provide videography services?”

A: Yes, I do offer a Photofusions Presentation which is a slide show with short video clips. You can view a sample here.  If you are looking for a  traditional video I  can recommend top videographers that offer a variety of packages and pricing.  These are professionals that I work with on a regular basis.

Q: “Have you shot at my venue before?”

A: I have shot at hundreds of venues so there is a good chance that I have. If I have not however I will be glad to perform a thorough walkthrough with you prior to your wedding day.

Q: “Do you do destination weddings?  What additional fees are associated with destination weddings?”

A: While I am based out of New Jersey, I serve clients though out the New York Metro Area and all around the country. All destination weddings are priced  based on wedding date and location.  I would be glad to quote a price, please contact the studio.

Q: “Who will be shooting my wedding?”

A: I  (Steve Belner) will be personally photographing your wedding.

Q: “Do you do headshots, individual portraits, or family portraits?”

A: Yes.

Q: “Do you shoot Bar/Bat Mitzvahs?”

A: Yes.  Please contact me for samples or for a portfolio viewing.

Q: What happens if your sick or cannot photograph my wedding?

A: I have been photographing weddings for over 20 years and have never missed a wedding.   My reputation is very important to me and It’s going to take a lot for me to not show at your wedding.  That being said, In the event that I cannot make your wedding, I will send a qualified  photographer or you have the option to exit the agreement and pick a totally different photography studio and I’ll refund any money collected.

Q: What  is the difference between web quality and high resolution files?

A: Web quality files are perfect for emailing, placing on a blog or Facebook.  They are not intended for printing.  High resolution files are for making enlargements.

STYLE AND QUALITY QUESTIONS

 Q: “What is your photography style?”

A: My  wedding photography style is  a combination of photojournalism, fine-art and traditional wedding photography. To see examples and a detailed explanation, please visit PHOTOGRAPHY STYLE. 

Q: “Can I see an album from one entire wedding?”

A: Absolutely  I pride myself on the consistency of my work. I understand all photographers put up their best shots from each wedding on their websites so it’s hard to determine how well he or she will perform on the wedding day. That is why I encourage all of my potential clients to view entire finished wedding albums. 

Q: “My venue is really dark. How do you handle these situations and can I see samples?”

A: I have photographed weddings in extremely dark chapels, church’s and reception halls.  If the situation arises,  I will set up additional flash lighting to ensure I get bright crisp pictures. Some church’s  do not allow flash photography, and for that reason, I use camera’s and lenses with outstanding low-light performance.

Q: “How do I get my wedding published on other wedding blogs or magazines?”

A: Click Here for a list of our favorite wedding blogs and their instructions for submission.

POST PRODUCTION QUESTIONS

 

Q: “Do you touch up all the images on our image DVD?”

A: Yes I do. Every image I deliver is post produced with my unique style of basic post production. This involves color correction, exposure adjustments,  black and white processing, clarity adjustments, tone-mapping, HDR processing, stylized enhancements and other corrections.

Q: Is all retouching included in your packages?

A: No. Advanced post production is not included, examples would be, removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene, there is a hourly charge for the custom post production, as the time required ranges depending on the complexity of the project. Please contact me for a quote for custom post production.

Q: “Do you shoot in JPEG, or  RAW?”

A: I shoot in  Raw mode, this allows for post production without any quality lose.

WEDDING DAY QUESTIONS

 Q: “How many hours do you suggest we set aside for wedding day photos?”

A: When we meet,  I will give suggestions on the timing of your wedding day. The goal is to allow enough time to get great photographs at a comfortable pace.

These are some general guidelines:

Preparation Shots – 60 minutes

Bride, girls and parents at home/hotel- 30 minutes

Family Formals, Bridal Party & Couples session – 60-90 minutes (depends on how large of a group) 

Q: “What happens if we go over the contracted amount of time?”

A: I understand that not everything goes as planned during a wedding. If you would like me to stay longer, I will charge the rates specified in your price guide rounded to the closest 15 minute increment.

ENGAGEMENT SESSION QUESTIONS

 Q: “When can we expect to see our photo’s from our engagement session?”

A: Post production for engagement sessions are completed within one week after the date of the shoot.

Q: “When should we do our engagement session?”

A: I encourage you to do your engagement session as soon as possible. The latest I suggest is five weeks prior to your wedding date due to the time necessary to post produce each image (1 week) and complete your product order(s) (2 weeks).

Q: “Can we schedule our engagement session on the beach?”

A:  Yes, I will set up several times during the year when I photograph couples at the Jersey Shore.

 Q: “How many images do you typically deliver from and engagement session?

A: I deliver anywhere from 50-100 images for an engagement shoot.

 

ALBUMS, PRINTS & IMAGE QUESTIONS

 

Q: “What is the delivery schedule?

A: Your online gallery of images will be posted within 2 weeks from your wedding day.  Your albums will be completed within 12 weeks, once you place your order.  (this includes 1 week for you to make layout changes)

Q: “What album companies do you offer?”

A: There are many many album companies.  I have extensively researched the market and have chosen my favorites.  My criteria was quality first, uniqueness, turnaround time, options and price.  (Graphi-Studio, Leather Craftsmen, La-Vie, Accucolor, H&H).  If you prefer another album maker, I would be glad to accommodate your request. 

Q: “How many pages and images do we get in our wedding album?”

A: I offer different options from 40-125 images and from 20-50 pages.

Q: “Can I add more pages and images to my album?”

A: The basic albums have a set amount of pages but the upgraded albums can accommodate as many images and pages as you would like.   

Q: How does the album ordering process work?

A: You will be able to submit your album order online.  Once I get the images that you have selected, I will produce an album layout.  You can give as much input as you would like, the more the better.  My goal is to make a layout that fits your personal style.  When the  draft is completed it will be posted online where you can view it and make comments.  The adjustments to the layout will be made and you will get a chance to view the revised layout.  When everything is just perfect the album will me produced.

 

IMAGE DVD QUESTIONS AND LEGAL QUESTIONS

 

Q: “What size can we print our photo’s up to with a high resolution image DVD?”

A: In most cases, you can print your photo’s up to 16×20 without any quality loss.

Q: “What rights do I have to the digital prints?”

A: You have the right to reprint images whenever you want, wherever you want. However you may not sell your images for a profit or publish your images without the written consent of Photovisions.

 Q: “Do you provide the unedited RAW files ?”

A: I do not provide RAW (unprocessed) files. I believe in delivering a finished product. In fact, I’m often shooting with the end (post-produced) product in mind. However, if you absolutely want your RAW images, I will provide them to you along with the post-produced JPG’s for an additional fee of $1,000.

 

BUSINESS INSURANCE AND IMAGE BACKUP QUESTIONS

 

Q: “Do you backup our images? How can we ensure that our images won’t be lost?”

A: I have never lost an image from a wedding due to the following backup workflow:

During the shoot, I back up on an External Hard Drive so by the end of the wedding I have the images on a CF card and a hard drive. Once I get back to the studio usually that night I upload the images from the External Hard Drive to my computer’s hard drive.  Then I backup that hard drive to another hard drive.  After the files have been processed I’ll make a copy on both hard drives and burn a DVD.  The files are then uploaded to an off site location, just in case. It’s not fun but it works.

Q: “Do you have liability insurance?”

A:Yes. Many venues require the photographer to have Liability Insurance.

MEETING POLICY QUESTIONS

  

Q: “We’re really busy and won’t be able to meet. Are there any other options?”

A: Yes, although I think it’s important to meet in person I realize it’s not always possible.  In those rare instances we can talk on the phone or Skype.

 

Q: “Do you travel to meet clients?”

A: Due to the limitations of my schedule, I do not travel to meet clients.

 

Q: “How do I set up an appointment to meet you in person and see some of your work?

A: Please call the studio  at 201-262-0525 or fill out a contact form.

 

PAYMENT AND CONTRACT QUESTIONS

 

Q: “How do I reserve you for my wedding date?”

A: All dates are reserved once I receive your signed agreement and deposit.

 

 Q: “Do you except credit cards?”

A: Yes, but only on the initial deposit.

 

Q: “If we cancel the wedding, will we receive our deposit back?”

A: Unfortunately no. Deposits are used to reserve your date. Once we’ve reserved your date we do not accept new clients for your date.

 

Q: “If we change our wedding to a different date, will we be able to use our deposit towards a future date?”

A: Yes. with 2 exceptions. If rates change from the your original date to your new date, the new rates will apply.  You must also check to to see if I am available for your rescheduled date.

 Q: “Are there travel fees associated with our Wedding Day shoot?

A: Locations in the NY, NJ  Tristate Area are included with all packages.  If there is a travel fee I’ll let you know upfront at our first meeting.